FAQ's

We’ve answered the most common questions to help you shop with confidence. If you don’t find what you’re looking for, feel free to reach out — we’re here for you!

1️⃣ Do you offer free shipping?

Yes! We offer FREE shipping across Saudi Arabia and the UAE — no minimum spend required.
Just shop, relax, and let us handle the rest.

2️⃣ What is the estimated delivery time?

We aim to deliver your order within 1–4 business days, depending on your location.
Fast, reliable, and always on time.

3️⃣ Is Cash on Delivery (COD) available?

Absolutely. We offer Cash on Delivery across both KSA and the UAE — because convenience matters.

4️⃣ Can I return or exchange an item?

Yes! You have 7 days from the delivery date to request a return or exchange.

5️⃣ How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email or SMS, allowing you to monitor your delivery in real time.

6️⃣ What if I receive a damaged or incorrect item?

No worries — we’ve got you covered.

If your order arrives damaged, defective, or incorrect, contact us right away.
We’ll arrange a free replacement or issue a full refund, whichever you prefer.

7️⃣ Do you ship internationally?

Not yet. We currently deliver only within the UAE and Saudi Arabia.
🌍 But stay tuned — international shipping is coming soon!

8️⃣ How can I contact customer support?

We’re always here to help.
📩 Email: official@arabian-cart.com
Or use the contact form on our website — we respond quickly!

9️⃣ Are your products authentic and high-quality?

Yes — 100% guaranteed.
We only offer authentic, high-quality products from trusted suppliers.
Your satisfaction is our promise.

🔟 Can I modify or cancel my order after placing it?

If your order hasn’t shipped yet, we’ll do our best to help.
📧 Just email us at official@arabian-cart.com as soon as possible.

💬 Still have questions?

We’re here for you anytime.
📧 Email: official@arabian-cart.com
📍 Serving: United Arab Emirates & Saudi Arabia